Refund policy

Refund Policy

Due to the handmade and collectible nature of our products, all sales are final. We do not accept returns or exchanges unless the item arrives damaged or defective.

Damaged or Defective Items If your order arrives damaged, please contact us within 7 days of delivery at [your email] with your order number and photos of the damage. We'll work with you to make it right — either a replacement or store credit, at our discretion.

Lost or Missing Orders If your order hasn't arrived within the expected timeframe, please reach out and we'll investigate with the carrier. We are not responsible for orders marked as delivered by the carrier.